The Zing Collaborative Blog

Navigate the ever-changing landscape of leading in all dimensions of work and life.

Sarah Sarah

Shameika's Customer Service

This customer service experience was filled with surprise and delight. We can do the same with our team and clients, and even empower team members to do the same.

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Sarah Sarah

Unsolicited Advice

What to do with unsolicited advice and how to be mindful of not being the ones to give unsolicited and unwanted advice.

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Sarah Sarah

Feedback vs Complaints

A theme that has been coming up a lot is the difference between useful, actionable, constructive feedback that contains suggestions or input on *what could be better,* versus criticism or complaints on all that is wrong.

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