A story about blazers reveals that values aren’t always aligned, both in our personal lives and at work.

A lost dog helps us see how a middle path can be the silver lining to different perspectives.

Understanding and agreement are not the same thing. We can work to understand someone else’s perspective. And still, this doesn’t mean that we will both agree.

To really, truly, deeply listen is to, as Stephen Covey has so famously said, “seek first to understand.”